At ECLY, we’re committed to delivering your luxury eco-friendly cosmetics efficiently and reliably. Here’s everything you need to know about our shipping policy:
Order Processing
- Processing Time: Orders are processed within 2 business days after confirmation. You’ll receive a notification once your order is on its way.
Shipping Times
- Manila: Expect delivery within 3 to 5 business days.
- Provincial Areas: Delivery typically takes 5 to 10 business days.
Instant Delivery Options
- Available in Certain Areas: We offer instant delivery options for select locations. Check availability at checkout or contact our customer service for more details.
Shipping Costs
- Standard Shipping: Calculated at checkout based on your location and order size.
- Instant Delivery: Additional charges may apply for instant delivery services.
Tracking Your Order
- Tracking Information: Once your order has been shipped, you’ll receive a tracking number via email or SMS to monitor its progress.
Issues with Delivery
- Contact Us: If you encounter any issues with your delivery or need assistance, please contact our customer service team.
Thank you for choosing ECLY. We’re dedicated to providing you with a seamless shopping experience and delivering your orders with care